Frequently Asked Questions
How should I clean my new floor?
For new Vinyl, LVT, Lino and other resilient floors in private and domestic households we recommend to clean regularly with Floor Cleaner R1000.
However, for floors professionally finished with a permanent sealer in commercial environments and public areas we recommend to clean with PU Cleaner.
How do I repair and prevent scratches?
Movement of chairs and furniture often leave scratches on Vinyl, LVT, PVC, Design and other resilient floors. Particularly, if a stone gets underneath a chair leg, it causes especially noticeable scratches. With the ScratchFix Repair Set you can easily remove all scratches.
For the prevention of further scratches in the home it is recommended to apply a care film of either Floor Mat or Floor Shine as well as attaching furniture protectors at the bottom of each chair leg.
For the complete elimination of scratches in commercial and public areas, it is recommended to have PU Sealer with Duro Plus Additive professionally applied.
How do I remove stubborn stains and the remains of old products?
To remove scuff marks as well as remove old care products, the floor can be thoroughly cleaned and stripped using Clean and Strip.
How can I freshen up my old floor?
Old, tired and worn out floors can be refreshed with a new look by using Floor Shine or Floor Mat. If the the floor has any remains of old care products the surface may first need to be thoroughly cleaned using Clean and Strip.
Why do black marks appear on my floor?
Just about anything that features a black rubber backing such as shoe heels, toys and rugs can leave a scuff mark on the floor. This can be removed by using Elatex Universal Stain Remover. However, there are several ways to prevent rubber marks from occurring:
- Use rugs with a cloth backing instead of rubber (but be sure that the sub-surface is slip-resistant to reduce the risk of slipping).
- Encourage children to play toys on rugs or carpeted areas instead of directly onto the hard floor.
- Apply a strong protective film such as Floor Mat or Floor Shine.
Why do black marks appear on my floor?
Just about anything that features a black rubber backing such as shoe heels, toys and rugs can leave a scuff mark on the floor. This can be removed by using Elatex Universal Stain Remover. However, there are several ways to prevent rubber marks from occurring:
- Use rugs with a cloth backing instead of rubber (but be sure that the sub-surface is slip-resistant to reduce the risk of slipping).
- Encourage children to play toys on rugs or carpeted areas instead of directly onto the hard floor.
- Apply a strong protective film such as Floor Mat or Floor Shine.
Why is my floor is slippery?
Slippery floors are the most common cause of trips and falls that may result in serious injury, especially in the bathroom.
There are many causes of a slippery floor and the most common reason is that it simply has not been cleaned properly or as frequently as needed. A suitable, high quality and slip-resistant cleaner is recommended to regularly clean floors in your home, for example Floor Cleaner R1000.
To ensure that your floor remains safe, Quick Fix Antislip is a quick and easy solution to eliminate the risk of injury in the home, suitable for any floor.
If I don't know what caused the stain, can I still remove it?
There are many types of stains and we have special products to remove certain types of stains from your floor. However, there will be scenarios whereby the cause of the stain is unknown. For this we recommend to use Elatex Universal Stain Remover or alternatively use PU Cleaner undiluted if necessary.
How do I clean click-flooring (laid floating)?
In general, floating floors with a ‘click’ installation should be carefully and only lightly mopped using Floor Cleaner R1000with a slightly damp mop, avoiding any pools forming
How do I clean and care for my floor?
In order to produce its best appearance and to protect from dirt and excess moisture, our Floor Care Kit contains everything you need and more.
Can I have my floor professionally finished?
Whether in a domestic household or commercial environment, any floor can be professionally sealed with PU Sealer. However, due to the strength and nature of this product we recommend that it is applied by a professional.
Simply give us a call and we’ll arrange a free consultation or recommend a professional to best suit your needs.